Support at Home
Support at Home and AT-HM in brief
Support at Home replaced Home Care Packages on 1 November 2025. It funds ongoing help at home through a quarterly budget, and it also includes AT-HM, a separate pot of money for equipment and home modifications. Because AT-HM sits outside your quarterly budget, you don't have to save up for months to afford a bigger change to your home.
AT-HM is split into assistive technology (equipment) and home modifications (changes to the building itself). Each has three funding tiers:
Home modifications budget | Home modifications tier | Budget |
| Low | $513 |
| Medium | $2,052 |
| High | $15,390 |
These are the rates in effect from 1 July 2026. The scheme launched with a $15,000 high tier, which is why you'll still see that figure on older pages.
What the $15,390 covers
The high tier is meant for larger, more complex work, and it isn't limited to the lift or rail itself. Under the government's AT-HM guidelines, home modifications funding can pay for:
- the item and its installation
- trade work, building, plan drafting, and council approvals and fees
- the OT's prescription and follow-up, including training on safe use
- quotes, where a supplier charges for them
- your provider's coordination fee, capped at 15% of the quoted cost or $1,500, whichever is less
It's a lifetime cap. The $15,390 high tier is once-off. It has a deadline. Funding must be spent, not just committed, within 12 months. For complex jobs your provider can apply to extend this to 24 months by showing progress, such as council approvals, plans or a signed building contract. Some things are excluded. AT-HM won't pay for general renovations, normal maintenance, cosmetic work, layout changes unrelated to your care needs, or any modification an OT hasn't prescribed.
Will AT-HM pay for a home lift?
Stair lifts are named in the government's examples of home modifications. A fully enclosed home lift isn't, so whether yours can be funded comes down to two things: whether the lift matches an item on the AT-HM list, and whether your OT prescribes it as the right answer to your assessed needs.
A home lift tends to come into the conversation when a stair lift isn't safe or practical, for example when:
- you use a wheelchair or walker and need it on both floors
- getting on and off a stair lift seat isn't safe for you
- a carer needs to travel with you
- the staircase can't take a stair lift rail
Even when a home lift is prescribed, a fully installed lift costs well over $15,390. In practice the AT-HM funding goes towards the lift and you cover the balance. Ask your provider how the remaining amount will be handled before anything is ordered.
Who qualifies
To use AT-HM you need to be approved for Support at Home. That generally means you're 65 or older (50 or older for Aboriginal and Torres Strait Islander people) and an aged care assessment finds you need help to keep living at home. You can start by calling My Aged Care on 1800 200 422, applying online, or asking your GP or hospital to refer you.
What you'll pay
Home modifications count as "independence" services under Support at Home, so most people pay a contribution:
| Your situation | Contribution on home modifications |
| Full pensioner | 5% |
| Part pensioner or Commonwealth Seniors Health Card holder | 5% to 50%, based on income and assets |
| Self-funded retiree | 50% |
The OT's prescription and follow-up are clinical supports, so the government pays for them in full.
Step by step
- Register with My Aged Care and complete your aged care assessment.
- Check your Notice of Decision for a home modifications tier, then wait for your funding allocation letter.
- Choose a Support at Home provider registered to deliver AT-HM and sign a service agreement within 56 days.
- Your provider arranges an OT home assessment and prescription.
- Your provider collects quotes. Ask them to include Lift Ease.
- Agree the budget and your contribution in writing, and get the owner's consent if you don't own the home.
- Permits are lodged, the lift is installed, and the OT follows up to show you how to use it safely.
- Make sure the work is finished and claimed within 12 months, or that an extension is in place.
Read the full Support at Home and AT-HM guide →